Pyper Voice Preview
Talk to m360 instead of searching for answers.
A conversational voice assistant that answers questions, guides merchants through m360, helps troubleshoot, and connects them with a real person when needed.
Suggested voice questions
From conversation to action
Pyper Lab
Ask Pyper, and Pyper can actually do something.
This is the real Pyper working a sandbox business. She calls real tools — deposits, transactions, disputes, reviews, pipelines, underwriting queues — and her actions really change the sandbox beside the chat. Don’t learn where everything is. Ask Pyper.
- Find it
- Explain it
- Prepare it
- Send it
- Schedule it
- Follow up on it
- Route it
Same Pyper. Different job.
For a merchant, Pyper helps run the business. You’re Casey, owner of Suds and Duds — a beer bar and laundromat in Salt Lake City.
Hi, I’m Pyper.Ask me about your payments, customers, deposits, reviews or business — or tell me what you’d like me to take care of.
What Pyper does
Everything Pyper does for Merchants
The full list behind the automations above. Switch the seat to see what Pyper handles for each audience.
- Deposit TrackerAsk “Where’s my money?” and Pyper checks settlement and deposit status.
- Chargeback AssistantExplains disputes, identifies deadlines, gathers evidence and helps build responses.
- Refund AssistantFinds a transaction, verifies it and starts the right refund workflow.
- Terminal TroubleshooterDiagnoses terminal and POS issues, walks through fixes and escalates when needed.
- Fee WatchMonitors statements for new fees, rate changes, unusual charges and effective-rate increases.
- Daily Business BriefEvery morning: yesterday’s sales, deposits, refunds, chargebacks, reviews and issues.
- Sales & Transaction InsightsSlow days, peak hours, ticket-size changes, repeat customers and anomalies.
- Customer Follow-UpReview requests, appointment reminders, thank-yous, win-back campaigns and missed-call texts.
- Review Response AssistantDrafts and manages responses to positive and negative reviews.
- Missed Call RecoveryTexts callers automatically when staff miss a call and lets Pyper continue the conversation.
- Appointment SchedulerBooks, reschedules, confirms and reminds customers.
- Lead CaptureTurns phone, web chat, SMS and website visitors into qualified leads.
- Invoice & Payment ReminderFollows up on unpaid invoices and sends payment links.
- Business Health MonitorDetects drops in sales, spikes in refunds, declining reviews or operational issues.
- Merchant Document VaultFinds statements, agreements, tax documents, chargeback documents and past correspondence.
Same Pyper. Different job.
Merchants
For a merchant, Pyper helps run the business.
Agents & ISOs
For an agent, Pyper helps sell and manage the portfolio.
Banks & Processors
For a bank or processor, Pyper helps operate, underwrite and service the portfolio at scale.
What is it?
A conversational voice assistant that answers questions, guides merchants through m360, helps troubleshoot, and connects them with a real person when needed.
What does it do for me?
Talk to your business platform. It shares the same m360 account as your payments, deposits, statements and support — so what it finds can lead straight to the next fix.
Can I try it?
You just did. It is in preview — ask us to turn it on for your business.